Privacy Policy
Last updated: 25 August 2026
This policy explains how SK Bio uses personal information when you visit our website, contact us or place an order.
Who we are
SK Bio is operated by Paul Whittle trading as SK Bio.
Contact: info@skbio.co.uk
Business: Paul Whittle trading as SK Bio
Information we may collect
- name and contact details;
- billing and delivery details;
- order, transaction and customer-service information;
- technical information needed to operate and secure the website, such as IP address, browser information and server logs;
- information you choose to provide when contacting us.
How we use personal information
We use personal information where necessary to process and fulfil orders, provide customer service, operate and secure the website, prevent fraud or misuse, keep appropriate business and accounting records, comply with legal obligations, and establish or defend legal claims.
Payments
Payments may be handled by an external payment provider. The provider processes payment information under its own privacy terms. SK Bio does not need to receive or store full payment-account credentials where the payment provider handles them directly.
Delivery
Where necessary to fulfil your order, delivery information is shared with our delivery provider, including DPD or another delivery service used for the order.
WooCommerce and website operation
Our website may store order, account, basket and checkout information needed to provide the online shop. Strictly necessary cookies may also be used for basket, checkout, login, security and similar essential functions.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, tax, accounting, fraud-prevention and dispute-resolution requirements.
Sharing information
We do not sell personal information. We may share information with service providers where necessary to operate the website, process payments, deliver orders, provide hosting or technical support, comply with law, or protect legal rights.
Your rights
Depending on the circumstances, UK data-protection law may give you rights including access to personal information, correction, erasure, restriction, objection and data portability. You may also have the right to complain to the Information Commissioner's Office.
Cookies
Please read our Cookie Policy for information about cookies used by this website.
Contact
Contact: info@skbio.co.uk
Business: Paul Whittle trading as SK Bio